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Order Status
Has my order shipped?
  Soups are delivered to Offices on Mondays and to residential addresses on Sundays.
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
My order never arrived.
  If you placed an order and your soup never arrived, please email us and we will sort it our ASAP.